Kieran Flanagan Speaker 008

Kieran Flanagan "Voted top 25 C-Suite Speakers to watch in 2016!"


What will the Future of Society & Business look like?

What kind of business model and team structure will the future demand? What will Tomorrow’s Leadership look like?

Who will Tomorrow’s Customer be? Where will we find them? How will we connect?

What skill sets will provide Tomorrow’s Competitive Advantage and keep us relevant in an age of unprecedented change?

These are the questions Social Futurist, Business Strategist and Keynote Speaker Kieran Flanagan is obsessed with.

Most Futurist Speakers around the world have seemingly chosen to either scare the bejesus out of their clients with predictions of professional extinction and digital armageddon, “Come with me if you want to live.” (Best read in an Austrian accent.) Or else, they’ve limited the extraordinary social science of Futurism to little more than a “Top 10 at the App store” list that does little to inform how trends (across a range of disciplines including business, leadership, culture, social values, consumer insights, design, education, communications, life and indeed digital technology) might help organizations meet this extraordinary future with a sense of possibility, creativity and confidence.

This is the essence of being a Social Futurist and the focus of Kieran Flanagan's research.

The belief that, as Apple Fellow Alan Kay once observed, that “The best way to predict the future is to invent it.”

Kieran Flanagan CCO Bio IIII

Kieran Flanagan


Kieran Flanagan is the Co-Founder and Chief Creative Officer at the Impossible Institute™, a strategic think-tank that helps organizations design the future of business and make what’s not… possible! 

For over twenty years, Kieran Flanagan has been one of the most influential leaders in the creative industries. A Social Researcher & Innovation Strategist, Kieran is a speaker, author, educator and mentor who helps individuals, teams, leaders and organizations navigate the business world of the future. 

In addition to being one of the only female leaders from the world of MadMen, Kieran Flanagan was also one of the youngest Creative Directors to lead an award-winning advertising agency.

In an impressive career, she has lead multi-national accounts across multi-disciplinary departments and businesses working at McCann, Smart, Kindred and VCD (a team she helped found and build into the “Agency of the Year” within her first three years in the industry).

In that time, Kieran also:

  • Directed the Strategic and Creative team behind the most successful new product launch in Australian history
  • Designed the Innovation Curriculum for The Entourage - Australia’s largest Entrepreneurship Education Organization
  • Won awards around the world for creativity, effectiveness and Return On Investment
  • Developed new product lines for Coca-Cola and Unilever
  • Invented new media formats for News Corp
  • Created interaction systems for categories as diverse as fast food chains and government departments
  • Trained the current generation of creative leaders as a director at Australia’s premier creative school, AWARD, and as a senior lecturer at The Miami Ad School
  • Co-authored business trend analysis book “Shift” and behavioral treatise “Selfish, Scared & Stupid” with her business partner Dan Gregory.

Kieran Flanagan now works as a Social Futurist  speaking to audiences as diverse as the United Nations in Singapore (as part of a group working to end human trafficking), innovation teams for Coca Cola, leadership forums for the “Big 4” Banking Corporations and Facilitated Education Innovation Summits. All while producing work for markets as far flung as the United States, Russia, Asia, Europe and as a content partner to TEDx Sydney.

Kieran is a passionate advocate for the commercial power of creativity and helping organizations design the businesses of the future.

Kieran's Keynotes

Books KF - WeQ


#Future #Leadership

“The future of leadership is inexorably linked to an understanding of social trends.”

The commercial world is being transformed by powerful social shifts such as Expectation Inflation, Demographic Fragmentation, Increased Affluence, the Entrepreneurial Era and Hyper-Connectivity,

These trends ultimately mean Tomorrow’s Leadership is less determined by technical capability or even positional authority. It is far more dependent on our We-Q™, or People Quotient.

In this provocative, informative and inspiring presentation, Kieran will outline the trends re-shaping business, leadership, culture, team design and communications. She’ll explain what they mean, but more critically, how we can use them to inform the way we will lead and manage in the future.

Specifically, she’ll provide insights into:

• The 5 Trends shaping tomorrow’s leadership

• How to raise Collaborative Intelligence

• How to avoid contextual blindness

• Why we need strategic elasticity

• How autonomy lifts engagement

• Why innovation drives “category leadership”

Books KF - Customer Quotient

The Customer Quotient

#Future #Customer

Tomorrow’s customer is not where they were yesterday. Nor are they who they were!”

We are living in an age of unprecedented change. Tomorrow’s customers, be they, business to consumer or business to business, are using a completely different framework through which to evaluate and engage with tomorrow’s businesses,

Trends such as Collaborative Consumption, Social Shariing, Mass Personalization, Intagible Value and the rise of the Female and BRIC economies mean we can no longer use 20th Century Marketing, Sales Techniques or Customer Service Practices if we wish to remain relevant.

In this insightful, challenging and exciting presentation, Kieran will reveal the trends that are transforming who consumers are, but just as importantly, how these trends can be used to build greater engagement, loyalty and increase our share of voice and wallet.

Specifically, she’ll reveal:

• The 5 trends determining tomorrow’s customer

• Why we need systemic exceptionalism

• How to engage customer networks

• Why intagible value trumps functionality

• Why experience is the new currency

• Why CSR needs to be more than token

Agile Intelligence

Agile Intelligence

#Future #Culture

“Navigating the work of the future will require a capacity to re-think, un-think and out-think.”

Tomorrow’s high performance culture will no longer be measured in knowledge or understanding, nor will it be linked to our capability or proficiency within existing processes and systems.

Even resilience is losing its relevance as a tool for navigating change as Social & Business Research reveal it to be a short-term strategy - it must, eventually, run out. This trend is leaving individuals suffering from change fatigue, career promiscuity, out-dated processes and coping mechanisms and ultimately, professional burn-out. This makes developing an agile culture the last competitive advantage.

In this practial, thought-provoking and entertaining presentation, Kieran will help your team develop cognitive elasticity and build tomorrow’s competitive advantage - Agile Intelligence. Think of it as “Luminosity for the business brain”.

Specifially, she’ll provide a window into:

• The 5 trends influencing future skills

• Why we need to seek right answers… plural!

• How agility facilitates a possibility mindset

How to develop fast Ideation cultures

• Increasing mental bandwidth under pressure

How to think in questions not statements

With Dan Gregory

Kieran also co-presents with her business partner, Dan Gregory, in keynotes, workshops and multi-day programs, including:

• Pitch, Present & Persuade

• I.D.8.

• Read the Room

• Stand Out

Read more about Dan

The Impossible Institute™

The Impossible Institute™ is a strategic think-tank founded with a view to making what's not... possible!™ We specialize in:

• Capabilities Development 

• Innovation Design

• Leadership Advisory

• Business Strategy

Read more

Stones for David™

Stones for David™ is a business and brand strategy program specifically designed for the needs of SME's and Entrepreneurs. We facilitate:

• Business Strategy

• Engagement Strategy

• Creative Strategy

• Implementation Strategy

Read more

"In 12 years of running SWB, Kieran is the first speaker to receive a 100% approval rating from all delegates!”

SWB logo

"Kieran and Dan facilitated a highly engaging, entertaining and thought provoking workshop around entrepreneurship, risk taking and decision making within a highly regulated environment.”


“Kieran’s opening Keynote established the spirit of the conferece from the outset. Embracing the theme in an engaging, relevant and lively presentation. She was the perfect choice.”


“Delegates were literally buzzing through the hours of workshops that followed and we were able to achieve the directions we required to take us forward.”


" An extraordinary ability to solve highly complicated and political problems.”


“Kieran’s presentation was a breath of fresh air. She is a ball of energy, totally engaging, brilliant use of humor, super visuals and great delivery, but above all she was totally on message with great content. They loved her.”


“Kieran delivered riveting speeches that kept a diverse audience engaged and wanting more.” 


“Kieran’s deep insight, cutting humour and ability to convey complex messages to our audience were the stand out features of her keynote. it's great to work with stage professionals who deliver.”


“Kieran Flanagan’s presentation was so inspiring - thank you.”


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